The Haunted Club: Terms and Conditions

Last updated: August 13th 2026

1. About the Club

The Haunted Club ("the Club") is the free membership program run by Haunted Season LLC ("Haunted Season", "we", "us") at hauntedseason.com.

Members get early access to sales and new arrivals, member-only discounts and offers, and entry to member competitions.

Within the Club there is a closed founding group called The Keyholders, made up of the first 2,500 people to join. Keyholders receive an ongoing 10% discount as described in section 4.

Membership is free. No purchase is necessary to join.

By joining, you agree to these terms, our Terms of Service, and our Privacy Policy.

2. Joining and eligibility

You become a member by subscribing to the Haunted Season mailing list, or by creating a Haunted Season customer account.
Membership is linked to the email address you join with.
You must be at least 18 years old and resident in the United States
One membership per person and per email address
Membership is personal to you. It cannot be sold, transferred, gifted, or shared, and it does not pass to another person or account.
The Club is for personal, non-commercial use. Wholesale, trade, and resale accounts are not eligible.
The Club is void where prohibited by law.

3. Member benefits

Early access. We may open sales, new arrivals, and restocks to members before the general public. Access windows vary and are announced by email.
Member offers. We may run discounts and offers available only to members.
Competitions. We may run competitions and giveaways for members. See section 6.

We do not guarantee how many offers, events, or competitions we will run, how often, or what they will include. Benefits may change at any time.

Benefits have no cash value and cannot be exchanged for cash or credit.

4. The Keyholders

4.1 Who is a Keyholder

Keyholder status was offered to the first 2,500 people to join the Club using a valid email address.
Once the 2,500 places are filled, the Keyholders closes permanently. Places that are cancelled or given up are not reissued.
Keyholder status cannot be earned. It is available only to the first 2,500 members.
Keyholder status is personal to you. It cannot be sold, transferred, gifted, or shared, and does not pass to another person or account.

4.2 The Keyholder discount

Keyholders receive 10% off the retail price of eligible products, for as long as the Club runs and their membership remains active.

The discount is applied automatically at checkout. There is no code to enter.

4.3 You must be signed in

The discount only applies when you are signed in to the Haunted Season account linked to your Keyholder status, using the email address you joined with.

It will not apply if you check out as a guest, check out while signed out, or check out using a different email address.

If you complete an order without the discount because you were not signed in, contact sales@hauntedseason.com within 7 days of the order date and we will [refund the difference / issue store credit / decline to adjust]. We cannot apply the discount to an order after it has shipped.

4.4 The discount does not stack

The Keyholder discount does not combine with any other offer. It does not apply to:

products marked down, on sale, or showing a reduced or compare-at price;
clearance and final sale items;
orders where a discount code, promotional offer, or bundle price has been applied;
items already discounted as part of a sale event, including member-only events.

Where a product is already discounted, you pay the discounted price shown. The 10% is not applied on top.

4.5 What the discount never applies to

gift cards;
shipping, handling, or delivery charges;
taxes, duties, and other government charges;
oversized freight or white glove delivery surcharges;
products identified on the product page as excluded from Keyholder pricing.

We may add or remove excluded categories at any time. Changes do not affect orders already placed.

4.6 General conditions

The discount has no cash value and cannot be redeemed for cash or credit.
It applies to personal, non-commercial orders only.
We may set a reasonable order quantity or value limit where we believe the discount is being used for resale.

5. Staying a member

5.1 If you unsubscribe from our emails

Unsubscribing from marketing emails does not end your membership or your Keyholder discount. You will keep the discount, but you will no longer receive notice of early access windows, member offers, or competitions.

5.2 Leaving the Club

You can leave at any time by contacting sales@hauntedseason.com. Leaving is permanent. Keyholder places are not reissued and cannot be reinstated.

If you close your Haunted Season customer account, your membership ends.

5.3 When we may suspend or cancel a membership

We may suspend or cancel membership, and withhold or reverse a discount, where we reasonably believe a member has:

used the discount for resale or commercial purposes;
created multiple accounts or memberships;
shared, sold, or transferred membership or Keyholder status;
exploited a pricing or discount error;
combined the discount with other offers in a way these terms do not allow;
placed orders fraudulently, or made repeated chargebacks;
abused, threatened, or harassed our staff or other customers.

We will normally contact you first, unless the conduct is serious or repeated.

6. Competitions

Every competition, giveaway, or prize draw has its own separate rules published when it runs. Those rules apply to that competition and take priority over these terms.
Eligibility, prize details, entry method, entry period, and any no-purchase-necessary entry route are set out in each competition's own rules.
Competitions are void where prohibited by law.
Any tax arising from a prize is the winner's responsibility.

7. Changes to the Club

We may change these terms at any time. We will post the updated terms here and update the "Last updated" date.
If we make a change that materially reduces member benefits, we will give at least [30] days notice by email.
If the Keyholders closes to new members, existing Keyholders keep their 10% discount on the terms in place at the time of closure. Closing means we stop admitting new Keyholders, not that we withdraw the discount from existing ones.
We may add new benefits, including a points or rewards program. If we do, additional terms will apply to those benefits and will be published before they launch.
We may end the Club if we stop trading or are required to by law.

8. Returns and refunds

Refunds are calculated on the amount you actually paid after any member discount, not the full retail price.
If you return part of an order, we may recalculate the discount across the remaining items.
Our standard Refund Policy applies to all member orders.

9. Privacy and Notice of Financial Incentive

This section applies to California residents under the CCPA/CPRA and is provided to all members for transparency.

The Club is a financial incentive. We offer discounts and early access in exchange for you providing your email address and allowing us to collect and use personal information about you.

What we collect: identifiers (name, email, postal address, phone) and commercial information (purchase and return history, products viewed). See our Privacy Policy for full detail.

How we use it: to run the Club, confirm membership and Keyholder status, personalise offers, and send you member communications.

Material terms: set out in these terms. In summary, members get early access to sales and member-only offers, and Keyholders receive 10% off eligible products as described in section 4.

Value of your data and how we calculated it: we have made a good faith estimate that the value of the personal information a member provides is approximately $5.00 per member per year.

We calculated this using the expense we would otherwise incur to acquire an equivalent customer contact through paid advertising. Published 2025 to 2026 benchmarks for United States e-commerce place the cost of acquiring an email subscriber at roughly $1.00 to $5.00 per subscriber. We have adopted the upper end of that range so as not to understate the value of the information members provide to us.

Haunted Season is a new business and does not yet have sufficient trading history to calculate this figure from its own data. This is a forward-looking estimate made in good faith. We will review it after our first full year of trading and update this notice if the figure changes materially.

We do not consider the benefits offered under the Club to be unreasonable or disproportionate in relation to this value.

Your rights: participation is voluntary. You can withdraw at any time under section 5.2 without penalty other than losing Club benefits. You can also exercise your rights to know, delete, correct, and opt out as described in our Privacy Policy.

10. General

These terms are governed by the laws of the State of Wyoming, United States.
If any part of these terms is unenforceable, the rest continues to apply.
Our failure to enforce any part is not a waiver of our right to do so later.
The Club is offered by Haunted Season LLC. It is not sponsored, endorsed, or administered by any brand, manufacturer, or platform we work with.
If these terms conflict with any promotional material, these terms prevail.

11. Contact

Club questions: sales@hauntedseason.com

Haunted Season LLC 30 N Gould St Ste N, Sheridan, Wyoming, 82801